Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment is received. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be longer during holidays, promotions, or periods of high demand.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–18 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Rest of World: 10–25 business days
Delivery times are estimates and may vary depending on customs processing, carrier delays, weather conditions, or other circumstances outside of our control.
Shipping Costs
Shipping rates are calculated at checkout.
Free Shipping is available on orders over $75 USD.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take several days to update after shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided and the order has already been processed or shipped, AVERO cannot guarantee modifications or refunds.
Lost or Delayed Packages
While we work with trusted shipping partners, AVERO is not responsible for delays caused by customs, weather conditions, carrier disruptions, or other factors beyond our control.
If your package appears lost in transit, please contact us and we will do our best to assist.
International Orders
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding your shipment, please contact us.
Thank you for shopping with AVERO. We appreciate your support and patience while we deliver your order.